Contact Us
Questions about an order or a product go to one place: the email address below.
Contact details
Send a message
The form sends your message to the same inbox as our email address.
No confirmation after sending? Please use [email protected] or (406) 293-1988.
[email protected] reaches the people who pack and ship the orders. Allow 1 business day for a reply.
Phone
(406) 293-1988 is staffed during opening hours; calls at other times may not be picked up.
In person
You will find us at 405 Back Country Ln, Libby, MT 59923, United States. The website and the shop are separate: web orders always ship.
Opening hours
Open Mon–Sun Open 24 hours.
Useful details to send
- An order number, when you have one
- A link to the listing you are asking about
- A photo or two when the problem is visible
If you are asking about crystal and gemstone pendant necklaces, birthstone necklace and earring sets, a statement crystal choker set, gold-plated stacking bracelets and stainless toe rings, and jewelry storage: hanging organizers, velvet drawer trays, gift boxes and display cards, the product page often answers it first. Plated means a layer of gold or silver colour over a base metal: it wears at the points that rub and it is not solid metal. Keep plated pieces away from perfume, hairspray and chlorine. Natural stone is porous and varies piece to piece, so the markings on the one that arrives will not match the photograph exactly. Costume pieces have glass stones that are glued as well as set and must not be submerged.